FREQUENTLY ASKED QUESTIONS

Most traditional cleaning products are designed to do one job, quickly, so you end up buying multiple products, using more than you need, and cleaning the same surfaces over and over again.

They often rely on strong chemical formulations and heavy fragrances. These can leave residues on surfaces, in the air, and in everyday spaces where your children and pets play and eat.

CWCO’s range is built differently. It is a simpler, more efficient, and more cost-effective system with less reliance on heavy chemical and fragrance load. Instead, it uses nature’s own cleaning powerhouses, enzymes and beneficial bacteria, to break down dirt and residue more effectively over time.

Instead of managing multiple products, you use a small number across most surfaces. Many do not require rinsing, and they continue working after you have finished cleaning.

👉 In practice, that means:

  • fewer products cluttering your home
  • less ongoing exposure to chemical residues
  • less water, less effort, and less repeat cleaning
  • lower monthly spend on cleaning
  • odours reduced over time, not just covered up

More people are starting to question how they clean.

They are noticing that they:

  • have too many products
  • spend more than they expect
  • keep cleaning the same areas over and over


At the same time, there is growing awareness around what is in everyday cleaning products, how often they are used in the spaces where we live, and the impact those repeated exposures can have on our bodies and the environment over time.

People are also becoming more conscious of their environmental footprint, and of the value of reducing unnecessary chemical load in their homes and workspaces.

Just as importantly, people are becoming more discerning. They are no longer relying on what is printed on the front label. They are looking for proof from an independent source that a product has been properly assessed, not just marketed well.

CWCO products are manufactured by GreenWorx and carry certification from Global GreenTag.

This certification involves independent, peer-reviewed assessments of product ingredients and their impact in real-world use. GreenWorx products carry the Global GreenTag PHD certification and are recognised as having one of the highest health and safety profile ratings for cleaning products in the South African market.

So the shift is not just about “going eco”.

It is about moving to something that is:

  • simpler to manage
  • more cost-effective over time
  • more considered in how it affects your space and environment
  • backed by independent verification

CWCO fits into that shift because it is built as a system, not a collection of separate products.

👉 Instead of adding more to your cleaning routine, it helps you simplify it using affordable, effective, internationally certified products

Yes.Instead of buying multiple products and replacing them frequently, you:

  • use fewer products overall
  • use less product each time you clean
  • refill using concentrates instead of buying new bottles
  • rely less on hot water and rinsing
  • keep surfaces cleaner for longer


Here is a calculation of how you will save money using the Kitchen Cleaner as an example:

1 ready-to-use Kitchen Cleaner spray costs R57.57
1 concentrate (refills your bottle 10 times) costs R119.04

👉 Together, at R176.61 (R57.57 + R119.04), you get 11 × 500ml spray bottles.

If you had bought 11 ready-to-use Kitchen Cleaner sprays, you would have spent:
👉 R633.27 (R57.57 × 11)

Instead, you are spending R176.61, which is a saving of:
👉 R456.66 (about 72%) on the same usage
👉 This adds up quickly, especially when you are cleaning everyday spaces such as kitchens.

Over time, most people also find they:

  • buy fewer products
  • have less plastic waste at home and a lower recycling burden
  • spend less on repeat purchases
  • reorder less often, which also reduces delivery costs and the time spent ordering


👉 So the saving is multi-dimensional and it builds month after month.

And if you prefer not to mix concentrates, you can still buy ready-to-use products or larger formats, such as 5L options.

👉 The difference is that the product ranges give you more control over how you spend, without changing how you clean.

👉 So, to answer your question, you can expect to save money AND time ;)

Enzymatic cleaning uses naturally occurring enzymes to break down organic matter such as grease, oils, proteins and starches into smaller, water-soluble particles that can be removed more easily.

Different enzymes target different types of dirt:

  • Protease → breaks down proteins
  • Lipase → breaks down fats and oils
  • Amylase → breaks down starches

This creates a deeper, more targeted and more efficient clean.

Biological cleaning uses beneficial bacteria and enzymes to help break down organic matter such as grease, oils and residue during and after cleaning.

These biological processes can continue working for a period of time after application, helping reduce ongoing build-up in fabrics, surfaces and drains over time.

Many biological cleaning systems use Bacillus-based bacteria together with enzymes to help break down organic waste during and after cleaning.

These bacteria naturally produce enzymes that digest organic matter such as grease, oils, food residue and other build-up at a microscopic level.

Under the right conditions, residual biological activity can continue for a period of time after application, particularly where moisture and organic residue remain. This continued action may help:

  • reduce grease and organic build-up
  • support cleaner drains and pipes over time
  • help reduce biofilm accumulation
  • maintain cleaner porous surfaces and fabrics
  • reduce reliance on harsher chemical cleaning approaches

This is one of the key differences between biological cleaning systems and conventional cleaners, which often stop working once rinsed away.

The GreenWorx range carried by CWCO is designed as a lower-tox alternative to many conventional cleaning products.

These products are formulated to reduce reliance on harsher chemical formulations while still delivering effective cleaning performance.

Yes.

The GreenWorx cleaning products available through CWCO are designed for regular use in family environments, including homes with children and pets, when used as directed.

These lower-tox cleaning products are intended to support a more considered and practical approach to everyday household cleaning.

Many of the natural cleaning products carried by CWCO are formulated to be gentler on skin than many conventional cleaning products and are suitable for frequent everyday use.

You'll notice the difference when washing hands and washing dishes!

Yes.

The GreenWorx cleaning products available through CWCO are designed as more considered, lower-tox cleaning options for family homes and pet environments when used as directed.

The GreenWorx cleaning products carried by CWCO are designed to reduce overall chemical load while still delivering effective cleaning performance.

Many customers choose these lower-tox and eco friendly cleaning products as an alternative to more chemically heavy conventional cleaning products.

Some of the GreenWorx cleaning products available through CWCO are fragrance-free and colourant-free, while others may contain mild fragrance depending on the formulation.

Product-specific information is available on each product page.

No.

The GreenWorx cleaning products carried by CWCO are not tested on animals and support a more responsible and ethical approach to everyday household cleaning.

Yes.

The GreenWorx cleaning products carried by CWCO are designed to deliver strong cleaning performance while following a lower-tox and more environmentally responsible approach.

These enzymatic and biological cleaning products are formulated to break down grease, oils, stains and organic residue effectively, without relying on the same level of harsh chemical load commonly found in many conventional cleaning products.

Yes.

Many of the GreenWorx cleaning products available through CWCO work effectively in cold or low-temperature water.

This includes several laundry and dishwashing products designed to clean properly at lower temperatures, helping reduce energy use while still delivering effective everyday cleaning performance.

Yes.

The GreenWorx enzymatic cleaning products carried by CWCO help break down the organic matter that causes odours, rather than simply masking smells with heavy fragrance.

By targeting the source of odours directly, these biological and enzyme-based cleaning products can help support longer-lasting freshness in fabrics, surfaces and drains.

Yes.

With regular use, the GreenWorx biological and enzymatic cleaning products available through CWCO can help reduce residue, grease and organic build-up on fabrics, surfaces and in drains over time.

This is because the enzymes and biological cleaning systems continue helping to break down organic matter even after application, supporting cleaner surfaces and improved drain maintenance over time.

Yes.

Many of the GreenWorx cleaning products carried by CWCO are concentrated formulations, meaning you typically use less product per use compared to many conventional cleaning products.

Because these concentrated cleaning products are designed to work effectively in smaller quantities, they can help reduce cost per use over time while also reducing unnecessary product waste.

Yes.

The GreenWorx cleaning products carried by CWCO are designed to help reduce environmental impact through biodegradable ingredients, lower chemical load and more efficient enzymatic and biological cleaning systems.

Many customers choose these eco friendly cleaning products as a more environmentally responsible alternative to conventional cleaning products in South Africa.

Yes.

Many of the GreenWorx cleaning products carried by CWCO are available in both ready-to-use and concentrated refill formats.

This refill system helps reduce unnecessary plastic waste by allowing you to reuse the same bottle multiple times instead of continually buying new plastic bottles.

For example, one 500ml kitchen cleaner concentrate can produce approximately 10 ready-to-use 500ml kitchen spray bottles, because you only use around 50ml of concentrate each time you refill your spray bottle.

So instead of buying 10 separate plastic kitchen spray bottles

you can buy:

  • 1 reusable ready-to-use spray bottle
  • and 1 concentrated kitchen cleaner refill

and simply refill the same bottle as needed.

This approach helps:

  • reduce single-use plastic waste
  • reduce packaging consumption
  • lower transport impact
  • reduce household waste
  • support a more sustainable and cost-effective cleaning system

Many customers choose these refillable and concentrated eco friendly cleaning products as a simpler and more environmentally responsible way to clean their homes in South Africa.

Yes.

Many of the GreenWorx cleaning products carried by CWCO are available in both ready-to-use and concentrated refill formats.

This refill system helps reduce unnecessary plastic waste by allowing you to reuse the same bottle multiple times instead of continually buying new plastic bottles.

For example, one 500ml kitchen cleaner concentrate can produce approximately 10 ready-to-use 500ml kitchen spray bottles, because you only use around 50ml of concentrate each time you refill your spray bottle.

So instead of buying 10 separate plastic kitchen spray bottles

you can buy:

  • 1 reusable ready-to-use spray bottle
  • and 1 concentrated kitchen cleaner refill

and simply refill the same bottle as needed.

This approach helps:

  • reduce single-use plastic waste
  • reduce packaging consumption
  • lower transport impact
  • reduce household waste
  • support a more sustainable and cost-effective cleaning system

Many customers choose these refillable and concentrated eco friendly cleaning products as a simpler and more environmentally responsible way to clean their homes in South Africa.

Yes.

The GreenWorx cleaning products available through CWCO use biodegradable formulations designed to break down more easily in the environment compared to many traditional cleaning products.

These biodegradable cleaning products are designed to support a lower-impact and more environmentally conscious approach to everyday household cleaning.

Biodegradable cleaning products are designed to break down more naturally in the environment through biological processes.

In biological and enzymatic cleaning systems, beneficial bacteria and enzymes help digest organic matter such as grease, oils and residue into simpler byproducts over time.

Under normal aerobic biological conditions, this breakdown process primarily produces:

  • water (H₂O)
  • carbon dioxide (CO₂)
  • and simpler biodegradable compounds

This is one of the reasons many people choose biodegradable and biological cleaning products as a more environmentally responsible alternative to conventional cleaning chemicals, which can persist in waterways and ecosystems for longer periods.

The GreenWorx cleaning products carried by CWCO are designed to support this more natural biological breakdown process while still delivering effective everyday cleaning performance.

Many of the GreenWorx cleaning products available through CWCO are phosphate-free.

Phosphate-free cleaning products help reduce environmental impact in waterways and aquatic systems compared to some conventional cleaning products that rely on phosphates.

Please check individual product pages for full formulation details.

Many of the GreenWorx biological and enzymatic cleaning products carried by CWCO are designed to be septic tank friendly.

These septic-safe cleaning products are formulated to work with modern household systems while helping reduce grease and organic build-up over time.

Many of the GreenWorx eco friendly cleaning products available through CWCO are suitable for grey water use, depending on your specific system and local requirements.

These lower-tox and biodegradable cleaning products are designed to support a more environmentally responsible approach to household water use in South Africa.

Global GreenTag is an internationally recognised third-party certification organisation that independently assesses products for environmental impact, human health and sustainability performance.

Global GreenTag certifications are used across multiple industries including:

  • building materials
  • cleaning products
  • interiors
  • construction
  • healthcare
  • hospitality
  • commercial property
  • consumer goods

The organisation is known for applying science-based assessment processes and internationally recognised standards to evaluate products and manufacturers.

Yes.

The GreenWorx cleaning products carried by CWCO are independently certified by Global GreenTag, an internationally recognised third-party certification body focused on environmental and human health standards.

These certifications help verify the environmental and health-related claims associated with the products.

Many cleaning products are marketed as “green”, “natural” or “eco friendly” without independent verification.

Global GreenTag certification helps provide an additional layer of independent assessment and transparency by evaluating factors such as:

  • ingredient safety
  • environmental impact
  • human health considerations
  • sustainability performance
  • emissions and chemical exposure considerations

Many consumers and businesses use independent certification as part of their decision-making process when choosing lower-tox and environmentally responsible cleaning products.

Third-party certification means a product’s claims are independently assessed by an external organisation rather than being self-declared by the manufacturer alone.

This helps provide additional credibility and transparency around claims relating to:

  • environmental friendliness
  • biodegradability
  • ingredient safety
  • sustainability
  • health considerations

Independent certification is often considered more reliable than unverified marketing claims alone.

Depending on the certification category, Global GreenTag assessments may consider factors such as:

  • product ingredients
  • toxicological review
  • environmental impact
  • emissions
  • sustainability performance
  • health-related considerations
  • manufacturing standards

Some certifications also include review by qualified toxicologists and scientific assessors.

A Product Health Declaration (PHD) is a certification framework offered by Global GreenTag that involves detailed review of product ingredients and potential health-related impacts.

This process includes toxicological assessment of product formulations relating to factors such as:

  • allergies
  • respiratory sensitivity
  • asthma-related concerns
  • human health considerations

GreenWorx states that many of their cleaning products carry PHD certification.

Have a new question? Ask us.